Associate Manager, Business Development - Tour and Activity

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Role Summary

This role is responsible for developing and expanding tours and activities in Japan, focusing on building strong partnerships and driving business growth within the assigned destination or market. The mission is to create compelling travel experiences for both global and local customers by ensuring a diverse and competitive product offering.

What You’ll Do

• Sales & Business Development: 

  • Identify business opportunities within the assigned destination/market and source new partners and products that align with the needs of global travelers.

  • Leverage Klook’s strengths to ensure a market-leading product portfolio that delivers high-quality experiences.

  • Drive business growth by optimizing supply, strengthening strategic partnerships, and maintaining high product quality to meet Klook’s global user expectations.

  • Lead development initiatives for Korean outbound tours to Japan, ensuring competitive and appealing offerings.

• Cross-Functional Collaboration:

  • Work closely with internal teams (e.g., marketing, supplier operations, customer service, finance) to maximize sales performance, enhance operational efficiency, and elevate customer satisfaction.

  • Support market leaders by analyzing industry trends and competitor activities, providing insights through continuous research and market feedback.

What You’ll Need

• At least 4 years of work experience with 3 years in the OTA industry, e-commerce, or a related industry. Experience with DMOs (Destination Marketing/Management Organizations), tour operators, or experience providers is a plus.

• Strong commercial acumen with solid analytical, written, and verbal communication skills.

• Entrepreneurial mindset with a proactive, hands-on approach; comfortable with fast-paced, evolving environments.

• Highly collaborative and independent, with a goal-oriented and self-motivated personality.

• Globally minded and comfortable working across different cultural backgrounds and time zones.

• Fluent in English and Japanese. Korean proficiency is a big plus.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.