Blog: Klook Explained

• Milestones
• Your World of Joy

10 Biggest Milestones from 10 Years of Klook

10 years ago, Klook was launched with a humble passion for helping travelers find travel activities easily. Now, Klook has become a global company with a grand mission of enabling...

• Global Citizen
• Marketing
• Your World of Joy

Kreating joyful moments for Klook Kreators' familiarization trip to Japan

A fam trip—short for familiarization trip—can feel just like a family trip when everyone bonds and supports each other. That's what our own Klookers and Klook Kreators experienced together on...

• Artificial Intelligence
• Customer Obsession
• Leadership
• Research & Development
• Tech

A chat with Klook's CXO David Liu on customer obsession

Artificial intelligence (AI) has started to transform our lives in many ways, and that includes travel planning! AI can improve efficiency and level up a user's experience, but we believe...

Bringing the World Closer with the Return of Travel: How Klook Is Charging Up the Wanderlust Craze Among Global Travelers

We’re halfway to becoming a household brand for travel and experiences in Asia. But in 10 to 20 years, we will become a household brand for global travelers. And I...

• Learning & Development

Learning & Development at Klook: Grooming aspiring Project Managers

There’s no end to learning. Hence, we have ongoing courses available all year round for Klookers to sign up voluntarily. Here, we are empowered to take ownership of our learning...

• Klook Birthday
• Milestones
• Your World of Joy

Dear diary, there's so much to celebrate as we turn 8!

Dear Diary, Now that we’re more than halfway through the year, in fact, less than 4 months left in 2022 (*gasps), there’s no better time to do a self-reflection than...

• Klook Workcation
• Your World of Joy

Klookers celebrate travel recovery with Klook Workcation

Headlines these days: border reopening, <country> to reopen borders, Japan to ease border controls, eased travel restrictions…  We’ve probably seen “border” on our news feed very often. It may not...

• Behind the Scenes
• Brand Marketing
• Brand Refresh
• Your World of Joy

Behind the Rebrand: How we came up with a Joyful Klook!

Joy is only made up of three alphabets, but to us at Klook, it’s a huge turning point, one that took us 2 years to unveil to the world. Here...

• Behind the Scenes
• Brand Refresh
• Creative Team
• Your World of Joy

Behind the Rebrand: How our Global Creative Team created a World of Joy

Welcome to the new Klook! How's our new look? We launched our brand refresh on the 1st of March with whole new visuals, new colors, but most importantly, a renewed...

From IRL to URL: Helping Domestic Mobility Merchants Go Digital

Before joining Klook in early 2020, Saori Abe had never led such a big project involving so many different people from different teams. Looking back 2 years on, this Business...

Growth is a mindset, not a construct

Klook just celebrated its 7th birthday last week. Many of my colleagues posted about things they were grateful or inspired by, and it was heartwarming to know how we're all...

Klook Voyage: reimagining Customer Experience training for the remote workspace

When we say Klook is an agile company, we don’t just mean that our tech team is agile. Step into a meeting room with our People & Culture, Marketing or...

Destination Staycation: How Klook Hong Kong saved the pandemic vacation

Let’s have a show of hands. How many of our Hong Kong readers have been on a staycation since the pandemic started? Yeah, that would be most of you. According...

• Behind the Scenes

Where the magic happens: the making of Klook Live! episode

This is not your typical day at work but then again, no day ever is at Klook! If you’ve been following us for a while, you know Klook Live! is...

Innovation is not always sexy and big (and that’s a good thing)

“Innovation” is one of the sexiest words in the tech industry. Companies go on and on about their cutting-edge products, staying ahead of the curve and implementing innovative solutions. But...

Making A Partnership: Our Recipe For Impactful Collaborations

There’s been a lot of talk about partnerships in the travel industry this year. Big or small, tourism businesses agree it’s better to team up than compete when hard times...

We built a live streaming feature: Introducing Klook Live!

Klook built what!? Meet Klook Live!, our brand new live stream mobile feature. The new product allows us to produce immersive content that not only entertains users but also helps...

• Behind the Scenes

Behind The Scenes of Klook Home

If you’ve been following Klook closely, you might have noticed that last month we launched a very different type of product. Klook Home is our first foray into home-based experiences...

F&B at Klook: Turning A Crisis Into An Opportunity To Help

“How can my team continue to do good despite the trying times?”  That’s the question Noel Ng, Regional Sales Manager at Klook, asked himself when the COVID-19 crisis struck Malaysia....