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Plant

Manager, Commercial Strategy & Inventory Risk Analytics

  • Taipei
  • Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

  • Customer First

  • Push Boundaries

  • Critical Thinking

  • Build for Scale

  • Less is More

  • Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What will you do:
Campaign Planning & Execution
- Lead end-to-end planning, execution, and optimization of marketing/sales campaigns, ensuring alignment with business objectives.
- Analyze campaign performance data (ROI, conversion rates, customer engagement) to refine strategies and improve outcomes.
Data Analysis & Insights
- Develop dashboards and reports to monitor KPIs, identify trends, and provide actionable recommendations.
- Utilize tools (e.g., Excel, SQL, Tableau) to conduct deep-dive analyses and forecast business impacts.
Bulkbuy inventory operations & management (preferred)
- Develop bulkbuy inventory operation strategies, including hotel product selection, pricing strategies, inventory allocation, and risk management.
- Collaborate with the R&D team to maximize inventory utilization and profitability.
Cross-functional Collaboration
- Partner with Marketing, Sales, Finance, and Technology teams to ensure seamless campaign delivery and operational efficiency.
- Act as a liaison for international stakeholders, presenting insights and strategies in English.
Market & Competitive Intelligence
- Monitor industry trends, competitor activities, and customer behavior to inform strategic adjustments.
Process Optimization
- Identify operational bottlenecks and implement scalable solutions to enhance workflow and cost efficiency.
Basic Requirements
- Bachelor’s or Master’s degree in Business Administration, Marketing, Data Analytics, or a related field.
- 5+ years of experience in campaign operations, event management, and data analysis.
- Proven track record in hotel inventory bulkbuy operations (preferred).
- Advanced proficiency in data analysis tools (Excel, SQL, Tableau, Power BI) and CRM platforms.
- Exceptional English communication skills (written and spoken) for global collaboration.
- Strong project management, problem-solving, and stakeholder management abilities.
Preferred Qualifications
- Experience in travel, or OTA (Online Travel Agency) industries.
- Knowledge of revenue management, pricing strategies, or demand forecasting.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

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