Vertical Planning & Operations Intern - Activities [Summer 2025 Intake]

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.
 

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.
 

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.
 

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:
 

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you'll do?
- Drive commercial, service level, and operations performance for transportation globally, ranging from Car rental,, airport transfer, to all kinds of in-destination transportation.
- Strategy: Co-develop business strategies for the vertical, from supply to demand, from technology innovation to operational excellence.
- Program Management: support rolling out all kinds of programs globally to enhance business performance and increase team efficiency.
- Data Analysis: support day to day data operations and new business opportunity analysis

What you’ll need:

- Interested in start-up and travel products. Having business experiences related to Transportation (eg. Car Rental, airport transfer) is a plus
- Fluent in spoken and written English. Fluent Chinese is a plus.
- A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
- Globally-minded and comfortable working with people from different cultural background and in different time zones
- Team player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
- Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources

What you’ll get?
- To meet and learn from awesome colleagues from all over the world.
- To meet new, like minded friends, other inters working at Klook
- To get a broad exposure of how a global company like Klook runs business.
- To learn how to drive business growth, what are the key metrics for travel ecommerce
- An environment that values and supports your growth
- Ownership of projects with real impact
- No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.