Welcome to 2022! If getting a new job was on your new year’s resolutions, here’s your chance to tick it off! We’ve curated a list of hot jobs now available at Klook, each with its own heat level (from 🔥 to 🔥🔥🔥🔥🔥) to indicate how high in demand that role is right now.
Let’s get down to business - hit the apply button immediately if you think the role is yours!
1. Web Engineer
Are you familiar with this kind of language?
How this job delivers joy:
Our platform is the soul of the company, where we facilitate the discovery and bookings of thousands of experiences worldwide. As a Web Engineer, you will optimize our web solutions to ensure our platform delivers a joyful user experience for both customers and our marketing teams.
Great for someone who:
- Enjoys trying new things
- Thrives on problem solving
- Is creative and innovative
- Is detail-oriented
How hot is this job: 🔥🔥🔥🔥
“With a passion for front-end web development, a web engineer should possess great communication skills, excellent front-end skills, and a solid technical foundation. Besides handling projects independently, the right candidate should be able to facilitate cross-team collaboration.” – Jiangsong Yao, Senior Manager, FinTech
Apply now for the role in Singapore
Apply now for the role in Shenzhen
2. Business Development Senior Manager
Our Business Development team curates unique experiences like the Burj Khalifa Observation Deck
How this job delivers joy:
Thanks to our Business Development teams, we have hundreds of thousands of unique activities worldwide, from New York to Fiji, Tromso to Labuan Bajo. They seek out and maintain relationships with merchants and help onboard their products smoothly onto our platform, delivering the ultimate joy to customers through the best activities at the best rates.
Great for someone who:
- Likes to explore new places
- Likes to seek out hidden gems
- Enjoys talking with people
- Cares for people around them
How hot is this job: 🔥🔥🔥🔥🔥
Apply now for the role in San Francisco
Apply now for the role in Dubai
3. DMO Partnerships
DMO Partnerships collaborate with tourism boards for wider reach and awareness
How this job delivers joy:
If there’s one thing we learnt about the pandemic, it’s that partnerships benefit everyone. Our DMO (Destination Marketing Organizations) team handles key partnerships with tourism boards to produce joyful win-win-win outcomes: promote local tourism, increase deals and merchants onboard, and in turn attract more customers to Klook.
Great for someone who:
- Is great at spotting opportunities
- Loves talking with people
- Is always in the know with latest trends
How hot is this job: 🔥🔥🔥🔥
"A partnership requires a coordinated effort across multiple teams. The DMO team ensured that all the pieces came together synergistically for an impactful and meaningful partnership." – Fu Wei Fong, Associate Director, DMO Partnership
Apply now for the role in Singapore
Apply now for the role in Manila
Apply now for the role in Bangkok
4. Business Analyst
A good Business Analyst need not only good analytical skill but also communication skill with the stakeholders
How this job delivers joy:
Business analysts play an impactful role to help Klookers around the world make data-driven business decisions. They analyze large amounts of data sets from user behaviour, market trends and industry movements, to make sure we’re constantly delivering joy through the right services.
Great for someone who:
- Is attentive to details
- Has critical thinking skills
- Likes to analyze everything
- Is great at communicating and building relationships
How hot is this job: 🔥🔥🔥
"At Klook, everything is about data. Our co-founders are very data-minded and that’s how they run the company. As the Analytics team, we also have a great advantage of having access to all the data: transactional, behavioral and more. And with a global platform like Klook, there is a large volume of data to work with which is always exciting." – Yat Lam, Senior Director, Analytics
Apply now for the role in Singapore
Apply now for the role in Hong Kong
5. Customer Experience QA Analyst
QA Analyst’s biggest task: make sure our customer experience is top notch.
How this job delivers joy:
You may be familiar with our Customer Experience team, the heroes who ensure that customers have a seamless booking experience with us. But just like every superhero, they also have a team behind them - the QA Analysts - the guardians of agents’ performance and compliance to Klook’s standards and policies. They’re the ones responsible for our top-level customer service quality, that keeps bringing customers back.
Great for someone who:
- Is always curious and inquisitive
- Is great at interacting with people
- Is detail-oriented
- Loves to plan out things in advance
How hot is this job: 🔥🔥🔥
Apply now for the role in Kuala Lumpur
Apply now for the role in Taipei
6. Retention & Loyalty Manager/Senior Manager
How this job delivers joy:
We love it when customers come back again and again to experience the world through the Klook platform. Our Retention & Loyalty team works on strategies to make sure customers think of us first, and make repeated visits and purchases through us. They’re the experts in making our customers happy and satisfied with every Klook interaction!
Great for someone who:
- Has great empathy toward others
- Loves to research and test everything
- Is able to influence and persuade
How hot is this job: 🔥🔥🔥🔥
Apply now for the role in Singapore
Apply now for the role in Hong Kong
7. Vertical Planning and Operations (Digitalisation)
How this job delivers joy:
Travel has changed for good since the pandemic, and we’re uplifting the whole industry fast through exploring new ventures such as Digitalisation. This Vertical Planning and Operations role will help our travel and lifestyle merchants around the world get digitized through their own booking platform powered by Klook, which will expose them to thousands more customers online.
Great for someone who:
- Enjoys problem-solving and has a good analytical skill
- Is able to simplify complex things
- Has excellent interpersonal skills
How hot is this job: 🔥🔥🔥🔥🔥
Apply now for the role in Singapore
Apply now for the role in Hong Kong
8. Senior Penetration Testing Engineer
How this role sparks joy:
Security and trust is the name of the game when it comes to online platforms. Our Penetration Testing Engineers ensure that our web and mobile applications are secure from hackers and ill intent. In turn, their work ensures merchants trust us to sell for them, and users are confident to make repeated online purchases on the Klook platform.
Personalities that are suitable for this role:
- Is relentless and never gives up
- Never misses a detail, however small
- Is analytical and meticulous
- Is inquisitive and always curious
Hotness Level: 🔥🔥🔥
"As an e-commerce business, we process a lot of customer data and partner data so security is incredibly important. Our mission is to ensure top-level cybersecurity so we can build and maintain trust among our employees, customers and partners." – Choon Yong Too, Associate Director of Security
Apply now for the role in Kuala Lumpur
Apply now for the role in Singapore
Didn't find the role that fits you?
See all jobs available at Klook, you might find it there!
Posted by Klook Careers
- Business Analyst
- Business Development
- Customer Experience
- DMO Partnerships
- Planning and Operations
- Retention & Loyalty
- Web Engineer